patient engagement
Dr. Jeffrey M. Hoffman, chief medical information officer at Nationwide Children's Hospital, says the explosion of telehealth, videoconferencing and digital tools generally has been essential during COVID-19.
Sheri Liebl, executive director of revenue cycle at CentraCare Health, says the healthcare system improved point of service collections by 25% by not only giving patients options but also helping them to understand their out-of-pocket costs.
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Also, Medwise.ai wins UK grant to develop AI-powered question answering platform for healthcare professionals during COVID-19.
The distance between leadership and direct care is creating a disconnect for patients, says Health Quality Council CEO Andrew Neuner.
Patient engagement technology is helping the 72-practice Community Care Physicians medical group improve its no-show rate, send COVID-related newsletters to patients and remind them of their telehealth appointments during the pandemic.