Workforce

Emily Barey, chief nurse evangelist at Epic and 2024 Changemaker, discusses how building new healthcare technology requires observing the problems users face and gathering a diverse team to help solve them.

Rachelle Landry, VP of clinical transformation at BD, discusses how interoperability, robotics and AI enable care delivery outside traditional settings, but must always be driven by clinicians' critical thinking and their connections to patients.  

Dr. Monika Sonu, cofounder and director of new product development at Healthinnovation Toolbox and 2024 Changemaker, says she believes all digital health tools should address persistent problems like interoperability and health equity.  

MaryAnn Connor, senior director of nursing informatics at Memorial Sloan Kettering Cancer Center, discusses how nurses must understand the whole patient and their needs, and how technology can remove the barriers to providing personalized care.  

Punit Soni, Suki AI CEO and founder, discusses how his company's integration of its AI assistant with Amwell's Converge telehealth platform to generate clinical notes and coding has reduced doctors' workload by up to 75% and boosted job satisfaction.  

Hybrid care-provider Parsley Health hires co-CEO, and virtual mental health firm Array Behavioral Care appoints chief operating officer and chief information officer.

David Smith, chief financial officer of managed services provider Anatomy IT, discusses in-house IT support vs. outsourcing IT, health systems' lack of budget to ensure data security and the need to protect against cybersecurity threats.  

The company's chief financial officer, Mala Murthy, will step in as acting CEO.

Patty Hayward, Talkdesk GM of healthcare and life sciences, explains how the company uses AI to automate bill payment, medication refills and appointment scheduling to give patients quick responses and call center agents time to answer complex questions.

Nicole Rogas, president of symplr, discusses her company's "connected enterprise" strategy that helps consolidate multiple software systems into a single platform with one logon and automated workflows to reduce clinicians' time spent on technology.