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HIMSS is a trusted partner that enables health IT leaders to learn how others are cultivating curiosity and innovation across their organizations, says 2026 Changemaker Awardee Ini Ekiko Thomas of Memorial Hermann Health.

Kaiser Permanente's Surya Shenoy and Jerri Westphal say that intelligent AI agents can help provide patient education and post-discharge support, but stress that nurses must guide content creation to avoid misinformation.

Anne Snowdon, HIMSS' chief scientific research officer, cautions that AI tools won't improve operations or care delivery unless the technology fits into existing workflows; clinicians and staff must also be trained in their use.

Hal Wolf, HIMSS president and CEO, says HIMSS helps leaders assess their AI readiness with the AMAM maturity model before deploying AI and offers neutral guidance on governance and implementing AI tools responsibly.

At Akron Children's Hospital, Dr. Peggy Allen says clinicians leverage technology such as smartphones, ambient listening AI and smart medication-dosing tools within EHRs to provide personalized care and build trust with patients.

HIMSS26 speaker Andrew Rubin will discuss how NYU Langone Health established a service-oriented patient interaction program in its ambulatory care centers that has improved patient satisfaction.

Pop-ups in EHR interfaces requiring extra clicks that break focus and complicate workflows may be worsening clinician burnout, according to Dr. Michael Zappa, chief clinical officer at Cape Fear Valley Health and physician advisor at Juno Health.

Powered by conversational AI, the tool aims to plug Hong Kong's palliative care workforce gap – with fewer than one specialist per 100,000 people – as advance medical directive legislation takes effect in May 2026.

Debra Beauregard, director of medical intelligence and innovation at Rady Children’s Health, discusses why some hospitals are cautious about exploring new technologies and how her team evaluates technology solutions to pilot and scale.

HHS is looking at how the care plan is supporting the patient, says Sandy Griffiths, senior product manager for Homecare Homebase.